Atlanta Airport Car Service

Airport By Appointment is pleased to provide services to you subject to the following terms and conditions. Please read this agreement carefully, before accessing or using the Service, If you do not accept the terms and conditions expressed here, do not use this web site or the service. By using this web site and or the service, you expressly agree to be bound by the terms and Conditions set forth herein without limitation or qualification and you acknowledge that any other agreements between you and Airport By Appointment are superseded and of no force or effect.

All content in the AirportByAppointment.com Website (the "Site") is intended only for residents of the United States. Airport By Appointment maintains the Site for your personal use and information.

Waiting Time (Apply only for point to point service)
Clients are granted a 45 (Forty-Five) minute grace period after the reported domestic flight arrival time and a 90 (Ninety) minute grace period after the reported international flight arrival time. A No-Show Fee will be assessed 75 minutes after reported domestic arrival. A No-Show Fee will be assessed 2 hours after reported international arrival. For all other pick ups, a fifteen (15) minute grace period is granted. Once the grace period has elapsed, waiting time is charged at the rate of $10.00 per 15 minute increment. In order to avoid a No-Show Fee or excessive wait time charge contact Airport By Appointment before the allotted times have expired.

All Cancellations
All cancellations must be sent via e-mail to: info@airportbyappointment.com, AirportByAppointment.com will reply to you with a cancellation notification e-mail. Please save this e-mail for future reference as timely proof of your cancellation. 
we do not accept phone cancellations. 
The date and time the cancellation notice is received by Airport By Appointment will determine the applicable cancellation fee. it would be advisable to follow up with a phone call. We do not take any responsibility for cancellation fees resulting from mistakes, the weather, family emergencies, double booking or wrong dates or information. If cancellation is made there will be no refund of deposit. Charge backs from credit card issuing banks are subject to the above policies. 
 

CANCELLATIONS 
All cancellation requires Twelve (12) hour notice for cancellation of scheduled early morning pick-ups (before 6AM) and late night pick-ups (after 10PM) and 3 (three) hours notice for for all other pick-ups. Any cancellation made 3 (three) hours or less before the scheduled pick up time will be charged the full rate of the trip. 
 

CANCELLATIONS or REFUNDS (GOOGLE CHECKOUT) 
All cancellations and refunds, that have been pre-paid via Google Checkout, are subject to a 2% cancellation fee, regardless to when the cancellation is made in reference to the time of the actual reservation. 
 

Stretch Limousine Cancellations (also Applies to Van & Vehicles booked for Charter Service) 
A nonrefundable deposit of 30% will be charged at the time of booking. Cancellations within 4 Days of scheduled pickup time forfeit 100% of the total bill plus 20% service fee. Charge backs from credit card issuing banks are subject to the above policies. 


Prom Package Cancellations (Applies to all Vehicles) 
All Prom Package Deals are 
100% Non-Refundable from the date and time that the booking is made, whether or not the service is used. 
Charge backs from credit card issuing banks are subject to the above policies. 
 

Where To Meet Your Driver at the Atlanta Hartsfeield-Jackson International Airport 

Meet & Greet
 
Please remember to turn on your Cell Phone. Passengers should look for signs directing them to the baggage claim area in the "T" Terminal, which will bring you to the Limousine Driver waiting area, which is immediately in front of the entrance to the baggage claim carousel area. 

Standard Pick-Up Procedures
 
Please remember to turn on your Cell Phone. Passengers should look for signs directing them to the DELTA baggage claim area in the "T" Terminal, Proceed to DELTA Baggage claim number 5 (Five), Directly behind DELTA Baggage claim number 5 (Five) there is a DOWN escalator. Please take this DOWN escalator and proceed outside this is where you will be picked up.

No-Show Fee
A no-show fee equal to the trip cost plus 20% Service charge plus applicable waiting time will be charged when the passenger fails to show at the designated location.  In order to avoid this charge, passengers should not leave designated locations without notifying AirportByAppointment.com. 

Surcharges
- $10.00 Early Morning surcharge for service scheduled Before 6:00 am or after 12:00 midnight. 
- All out-of-pocket charges, including two-way tolls, parking, airport fees will be billed to customer.
- Stops are $7.00 each for in route stops, apply only to Sedan/SUV flat rates (Point to Point Sedan)
Holiday surcharge $20.00 for service scheduled: Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, New Year's Day, and after 5:00 p.m. Christmas Eve and New Year's Eve.
reservation.

 

Methods of Payment
We accept cash and most major credit cards, AMEX, Master Card, Visa, and Discover cards.
Passenger must have the same credit card used for reservation at the time of service so driver can make imprint of it.
If same credit card is not available at pickup & a second card is presented a Refund/Charge 10% surcharge will apply.

Hourly Rates
Hourly rates are Billed from the time the driver arrives at designated or scheduled pick up address, until the time of return to designated or scheduled drop address. Fractions of an hour are charges at a half-hour rate.



We reserve the right
Airport By Appointment reserves the right to cancel any Service without Refund, If the Operator or the Office feels that the Renter/Party of the Renter is putting the Operator or The Mode of Transportation or The Renter/Party of the Renter in danger of Injury. Or if the Renter/Party of the Renter is in the possession of any Illegal Material or Substance, this service will be canceled without refund. This is without exception.

Electronic Communications

When you visit AirportByAppointment.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Other
Airport By Appointment shall not be liable for circumstances beyond its control including weather, traffic conditions, road conditions and breakdowns. Airport By Appointment reserves the right to substitute the requested vehicle (ie. sedan/limousine) or the color of the vehicle at its own discretion. Airport By Appointment assumes no responsibility for lost or damaged baggage or personal belongings, nor for any items left in the vehicle.



While every effort is made to ensure specified times are met, if the limousine is late in excess of 30 minutes due to unforeseen traffic, uncontrollable weather conditions, or other circumstances beyond our control, the customer has the option to cancel the service and receive a full refund on the unused portion of the trip. However, if the clients choose to still take the service, then no compensation may be claimed.

 

Acceptance. Use of the AirportByAppointment.com ("airportbyappointment.com") web site at http://www.airportbyappointment.com (collectively, the "Web Site") and the on-line reservation services (the "Services") provided by Airport By Appointment are subject to the terms and conditions of use set forth below ("Terms of Use"), which include the Privacy Policy set forth at Airport By Appointment /privacy and incorporated into these Terms of Use by reference. Please read these terms of use carefully before using the web site or the services. By using the web site or the services, You agree to these terms of use. If you do not agree to these terms of use, do not use the web site or the services. Airport By Appointment may change these terms of use from time to time without notice, and such changes will be effective on the date they are posted on the web site. Use of the web site after such changes have been posted constitutes your acceptance of all such changes.

Use of the Web Site and the Services. You may only use the Web Site and the Services in accordance with the Terms of Use, any posted policies and procedures that appear on the Web Site, and for lawful purposes. You agree not to use the Web Site to: (a) transmit any material that infringes or misappropriates any third party's copyright, trademark, trade secret, patent, or other proprietary rights, (b) transmit any material that is false, inaccurate, fraudulent, or misleading, (c) distribute computer viruses, worms, or software intended to damage or alter a computer system without the owner's consent, (d) use "auto-responders," "cancel-bots," or other similar mechanisms that generate excessive network traffic, (e) transmit any unlawful, harmful, defamatory, pornographic, obscene, vulgar, threatening, harassing or otherwise objectionable material, (f) send or relay any unsolicited advertising or chain letters, or (g) attempt to gain unauthorized access to the Web Site or any part thereof, or other accounts, computer systems or networks connected to the Web Site, through login password mining or any other means. AirportByAppointment.com reserves the right to terminate your access to the Web Site or Services at any time without notice if it determines, in its sole discretion, that you have abused or violated any of these terms and conditions.

ID Number, Password and Security. You are responsible for maintaining the confidentiality of any user ID and/or password provided to you by AirportByAppointment.com for use in connection with the Web Site or the Services. You are solely responsible for all activities that occur under your user ID and/or password, and you agree to notify Airport By Appointment immediately of any unauthorized use of your user ID and/or password or any other breach of security related to the Web Site. Airport By Appointment will not be liable for any loss or damage arising  from your failure to safeguard your user ID and/or password or to comply with this section.

Proprietary Rights. The Web Site, certain content therein, the Services and any underlying software may be protected by copyright, trademark, patent, and/or other intellectual property and proprietary rights laws and are owned (along with all proprietary rights therein) by Airport By Appointment and its licensors. You agree that you will not copy, distribute, republish, display, post, transmit, download, or modify any content you obtain from the Web Site without prior written permission from Airport By Appointment ; provided, however, that you may download or print a copy of information from the Web for your use in learning about, reserving, or using the services.

Warranty Disclaimer. THE WEB SITE, THE SERVICES, AND ANY INFORMATION PROVIDED THROUGH THE WEB SITE ARE PROVIDED BY Airport By Appointment ON AN "AS IS" BASIS, AND NEITHER Airport By Appointment NOR ITS SUBSIDIARIES, PARTNERS, AFFILIATES, VENDORS OR SUBCONTRACTORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEB SITE OR SERVICES OR THE INFORMATION MADE AVAILABLE BY OR THROUGH THE WEB SITE OR THE SERVICES. IN ADDITION, Airport By Appointment DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, STATUTORY AND NON-STATUTORY, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, ACCURACY OF INFORMATION, TITLE, QUIET ENJOYMENT, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, OR ANY WARRANTY ARISING FROM COURSE OF DEALING OR CUSTOM OF TRADE. NEITHER Airport By Appointment NOR ANY OF ITS SUBSIDIARIES, PARTNERS, AFFILIATES, VENDORS OR SUBCONTRACTORS WARRANTS THAT USE OF THE WEB SITE WILL BE UNINTERRUPTED, AVAILABLE AT ANY TIME OR FROM ANY PARTICULAR LOCATION, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEB SITE IS FREE OF VIRUSES OR OTHER POTENTIALLY HARMFUL COMPONENTS. Some jurisdictions may not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

Limitation of Liability. IN NO EVENT WILL Airport By Appointment, ANY OF ITS SUBSIDIARIES, PARTNERS, AFFILIATES, VENDORS OR SUBCONTRACTORS, INCLUDING THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE WEB SITE, THE SERVICES, OR ANY WEBSITES LINKED TO THE WEB SITE, WHETHER BASED ON CONTRACT, TORT OR OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER Airport By Appointment KNEW OR WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Airport By Appointment Inc. AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE WEB SITE OR THE SERVICES (REGARDLESS OF THE CAUSE OF ACTION, WHETHER UNDER CONTRACT, TORT, OR OTHER LEGAL THEORY) IS LIMITED TO $50. THE FOREGOING LIMITATIONS OF LIABILITY ARE INDEPENDENT OF, AND SHALL APPLY REGARDLESS OF, ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED OR EXCLUSIVE REMEDY. You acknowledge that Airport By Appointment has agreed to provide the Web Site and the Services in reliance on the exclusions of liability and disclaimers of warranty set forth herein. Some jurisdictions do not allow the limitation of incidental or consequential damages, so the above limitation may not apply to you.

Indemnification. You agree to indemnify and hold Airport By Appointment, its subsidiaries, partners, affiliates, vendors, subcontractors, officers, employees, and agents harmless from any and all losses, liabilities, damages and/or costs (including reasonable attorneys' fees) arising from any third-party claims arising from or related to your use of the Web Site, the Services or your violation of the Terms of Use.

General. The Terms of Use will be governed by and construed in accordance with the laws of the State of Georgia as they are applied to contracts entered into by residents thereof and performed entirely within the State of Georgia. If any provision(s) of the Terms of Use is found to be contrary to law, then such provision(s) will be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. Any waiver, modification, or amendment of these Terms of Use must be in writing and signed or otherwise authenticated by Airport By Appointment. You may not assign this agreement to any other party, and any such attempted assignment is void. The Terms of Use constitute the entire agreement between you and Airport By Appointment with respect to the Web Site and the Services and supersede any and all prior or contemporaneous oral agreements; however, notwithstanding the foregoing, the Services shall also be governed by any terms set forth on the confirmation you receive from Airport By Appointment, to the extent such terms are not inconsistent with these Terms of Use. 

The aforementioned Terms of Service are subject to change.
Any rights not expressly granted herein are reserved.

Renter/Client accepts all the above terms and conditions and all responsibility for any and all Damages caused by Client or Their Party plus all downtime for Repairs, without exception. A $300.00 fee will be charged if a passenger gets sick in a mode of transportation or caused any Damage to Airport By Appointment car or cars of any agents and/or affiliates of Airport By Appointment it’s content plus all downtime till back in service.

TRADEMARKS. Airport By Appointment and other marks indicated on this site are registered trademarks of Airport By Appointment and other all graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Airport By Appointment. Airport By Appointment trademarks and trade dress may not be used in connection with any product or service that is not offered Airport By Appointment or this website, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Airport By Appointment. All other trademarks not owned by Airport By Appointment. that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Airport By Appointment.

PRIVACY POLICY When or If you register and/or use the AirportByAppointment.com Website, we will respect your privacy in accordance with the policy set forth in this statement. Airport By Appointment will not give, sell or lease your information to anyone without your consent. The information you provide us with, is used to help personalize user information and offers for you. Your name and address information may be used only for mailing you offers from Airport By Appointment. Your e-mail address is used for sending you confirmations, updates and may be used only for sending you offers about Airport By Appointment services.